This policy explains how we collect and use your personal information when you visit this website or buy from us. Kingshandles is a trading name of Morris & Mackintosh Ltd, registered in Scotland, company number SC900306. Registered office: 138 Nelson Street, Glasgow, G5 8EJ. Morris & Mackintosh Ltd is the data controller. Contact: [email protected], 0330 043 4881.

What we collect

  • Orders and enquiries: your name, delivery and billing address, email address, phone number and what you bought or asked about.
  • Payments: card payments are handled by our payment providers. We never see or store your full card details.
  • Account: your login details and order history, if you create an account.
  • Newsletter: your email address, if you sign up.
  • Website use: cookies, as described below.

Why we use it

  • To take, deliver and support your order: contract.
  • To keep records for tax and accounting: legal obligation.
  • To prevent fraud and keep the website secure: legitimate interests.
  • To send marketing emails: consent, which you can withdraw at any time.

Who we share it with

Only the services needed to run the shop: our website and hosting providers, our payment providers, delivery companies, our email provider and our accounting software. Some providers are outside the UK; where they are, appropriate safeguards are in place. We do not sell your information.

How long we keep it

Order and invoice records: 6 years. Marketing consent: until you unsubscribe. Anything else: no longer than needed.

Cookies

Essential cookies keep your basket and keep you signed in. Other cookies are used to understand how the shop is used and to show the mailing list form.

Your rights

You can ask to see, correct, delete or move your information, object to or restrict how we use it, and withdraw consent at any time. Email [email protected]. You can also complain to the Information Commissioner’s Office at ico.org.uk.

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